Shipping policy
We are proud to offer free standard shipping on most products within the United States.
Standard Shipping:
Orders are typically processed within 1–3 business days.
Standard orders are typically delivered within 5–7 business days from the date of purchase within the United States. Delivery times may vary based on destination, carrier schedules, holidays, weather, and other circumstances outside of our control.
Expedited Shipping
We offer expedited 2-business-day shipping for a flat rate of $19.95 on eligible U.S. orders.
Expedited orders are prioritized and processed within 1 business day. The 2-business-day shipping timeframe begins after your order has been processed and transferred to the shipping carrier.
Please note that carrier delivery times may be affected by weekends, holidays, weather, or other circumstances outside of our control.
If you need your order by a specific date, please contact us at info@mistyscloset.com before placing your order.
Shipping Exceptions
Certain items, including custom baskets, are excluded from our free standard shipping and flat-rate expedited shipping policies due to their size, weight, and custom nature.
For these items:
- Shipping Rates: Shipping costs are calculated at checkout based on the delivery address.
- Local Delivery: Free local delivery is available for customers within the Chicagoland area.
Shipping to Canada
We ship to Canada; however, free shipping does not apply to Canadian orders.
Shipping rates are calculated at checkout based on the delivery address. Delivery times may vary depending on the destination and carrier.
General Shipping Information
Shipping and delivery estimates are provided in business days and do not include weekends or holidays.
Once an order has been transferred to the shipping carrier, delivery is subject to the carrier's schedule and operations. Misty's Closet cannot guarantee carrier delivery dates or be responsible for delays caused by the carrier, weather, holidays, or other circumstances outside of our control.
If you have any questions regarding shipping or need assistance determining the best shipping option for your order, please contact us at info@mistyscloset.com.